Excellent communication and great service. I wanted a spare battery for a fairly new model of camera and I could not see a suitable battery listed on the website. However the staff found me what I needed. I would have no hesitation in purchasing from BatteryUpgrade again.
About the product:
I had read that only 'proper' brand-name batteries would work in the camera because of specialized software, but this was incorrect. I have my new battery from BatteryUpgrade.com in my camera now and it seems to be working every bit as well as the original battery. Plus it cost me only about half as much as the recommended battery was going to.
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