Seems to me professional and reliable. The company kept me informed about the order's status, which is very nice (especially for so impatient people as myself :-) ).
About the product:
I received exactly what I had ordered, within three working days and with no additional costs (such as VAT or custom duty). And the battery observes stated parameters. If I need to buy another, I'll surely buy it here.
Battery Upgrade saved me. I live in Europe and yet own an American made computer. I was unable to purchase and ship a battery for my computer through the U.S. But Battery Upgrade took my order, and sent me a fresh battery without any problems.
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